flowergirl
===


### General Questions ###


investigator: Okay. Recording of progress. You should now see general questions regarding usage of digital libraries.

flowergirl: Yes, I do. 

investigator: Okay, perfect. So, the first question is "Which task do you usually use a digital library for?" Please tick all answers, which apply and complete your own tasks. Please give short oral examples of the tasks you're ticking. So for example, you could say, "I tick person search because I like to keep track of myself".


##### GQ1 #####


So, what are the tasks you usually use a digital library for?

flowergirl: Person search, paper search, venue search. Yeah. Full text papers. 

investigator: Okay. Can you give some... 

flowergirl: Study for example and study relations. 

investigator: Okay. Can you give a short example of the task how you understand it? 

flowergirl: Well, when I search, I do searches on people to either track myself, but more or less track experts on a certain topic I do as a person out of academia. I do search on certain subjects by finding out proper and valuable and corresponding research papers. I sometimes also need to find out about conferences about my topics, my research topics, and that also applies for study relations. 

investigator: Okay, perfect. So, do you want to include any other task which has not been given here, but which you also use the digital library for?

flowergirl: No. 


##### GQ2 #####


investigator: Okay, then let's continue to the next question. Which system or digital library do you usually use to solve these tasks? Please tick all answers, which apply and name others, which without also apply, but are not given here. Please give short oral descriptions, why you like, or why use a specific system?

flowergirl: Interesting. It's an English survey. And then it's "Sonstiges", which is German. 

investigator: Yeah, because of the browser. I think configurations. 

flowergirl: Okay. I thought that doesn't make sense, but never nevermind. 

investigator: I think so. At least for me it's "Weitere". So yeah. Google forms. 

flowergirl: Pardon me? What did you say? 

investigator: For me, it's not "Sonstiges". For me it's "Weitere". But yeah, it doesn't matter, I guess. 

flowergirl: Okay. But it's, here in this survey it's "Sonstige". You could have "Other points" written other or something like that. That's what I just meant. 

investigator: Yeah. I also thought it would be the same for the one writing the survey and one doing the survey, but even that's not the same, so I don't ask questions here, why this is like this, but yeah.

flowergirl: There's so many I used that's, you know. As being an expert in information sources, I've just written, oh, at least the major ones, but there are definitely more right. So, in order, I use Econ Biz, I use ABI Inform. I use Business Source Premier. I use Genios. I use Lexis Nexi. I use capital IQ, Factiva and there's one which I also quite often use is... does it matter that I forgot. 

investigator: It's not that important. You can always...

flowergirl: let me just think, I just need one minute. 

investigator: Yeah, sure. 

flowergirl: ProQuest. Okay done. 

investigator: Okay. And why do you like, or why do you use these systems that you mentioned? 

flowergirl: Because they are sources, which I know have the information I'm looking for and they are of great quality and it's far more easier to pinpoint my question and get more reliable answers in a shorter amount of time. So, I would also say that the answers I gave by other are more important than the ones you asked me for. 

investigator: Okay. 

flowergirl: So, I could tick on before. Right? I do use Elsevier and Google scholar and Springer link. But the ones I mentioned in the last line are more important for me. 

investigator: Okay. Do you want to give us an intuition, why you like or why you use the others? If you like the ones, you mentioned more. Or for what specific tasks? 

flowergirl: Yes. For I know for being... I'm a specialist on business information sources and I know these sources and therefore I can, you know, I pinpoint and use exactly that source where I might or will find my answer. And that's why I use these, and Google scholar is a little generous. And I also, and I mean, that is an important question. I do have access to these sources. 

investigator: Okay. Anything else you want to add to this question? Or should we continue? 

flowergirl: No, we should continue. 


### TASK 1 ###


investigator: Then we should continue with task one. It's on the next page. Do you see it? 

flowergirl: Yes. 

investigator: Okay. Consider following task. Find two experts on a topic of your liking. Example topics could be "domain specific query languages" or "hashing functions", but should be from the broader area of computer and information science. So you can pick whatever topic you like. It doesn't have to be one of the two example topics, and you do not really have to do this task right now. We are only going to talk about how you would solve this task. 


##### TASK 1.1 #####


So my first question is what is your chosen topic?

flowergirl: " Startups and informational research". 


##### TASK 1.2 #####


investigator: Okay, perfect. And how familiar are you with this topic? 

flowergirl: I think I'm quite familiar, but I do need to know more about that. Because I want to come up with an information research manual for start-ups and SMEs. 


##### TASK 1.3 #####


investigator: Okay. And how would you define an expert?

flowergirl: Well, I haven't, I could do some search and finding a proper definition on expert, but I don't think that you want me to do that. 

investigator: No. 

flowergirl: So, from the top of my head, I would say that an expert is a person who shows definite knowledge about one subject and is able to explain certain topics and certain issues, subjects to other people. That person and you get... the more you have dealt with a subject, the more you get to be an expert. So, it means that you might have published, you have taught, you have dealt in with a certain subject for longer period of time. So, it does not have to be only a person who has written about it, but also was dealt in a certain area for a very long time and has retrieved and gained knowledge about that subject. 

investigator: Nice. Do you want to add anything else to this definition or should we continue with the next question? 

flowergirl: As this is not an academic question, I would think that this is enough. Thank you. 


##### TASK 1.4 #####


investigator: Okay, perfect. So, then we can continue, and you could describe, how would you solve the task of your chosen topic? How would you find two experts on a topic of start-up and information research? 

flowergirl: Actually, as my, I would... so, I'm looking for people who can, who will, who I might be able to interview, because they, and these might be, these should be start-up people or people out of small and midsize enterprises. And I would want to ask them what kind of information they see, which is vital for being successful with a start-up, right? So, what is the market data, competitors, patents, whatever they think they need to have information on and making sure that their business model is going to be successful.

So, I would try and find experts who give me answers on that. But it always also on the other hand, look at appropriate libraries who offer this information and lots of databases for example, British library who offers even a help, not a help desk. They have a service which is called business and information service. They help entrepreneurs, so they would know what these people are looking for. And on the other hand, they do have, and they do offer a wide range of information sources. So, I would do both. Do some interviews with people who I think will give me or might help me to give me the right information.

And on the other hand, I'd use libraries and their information sources to gather further information. Such as not only British library Stanford university and Berkeley university in the us both being in an area where there are a lot of start-up companies and very successful start-up companies a lot more than in Germany, for example. I would also then try and use their services they offer for entrepreneurs and also their corresponding and huge variety of information sources. 

investigator: And how exactly would you find out whom to interview what's your process, which data you look at, which system you use to look at the data? What are your search queries? 

flowergirl: Or, I mean, in this specific, normally I would go forward a little different, because I would try and find out you know, how knowledgeable a person is, what he has published and what he's doing and find out about LinkedIn, what their profile looks like and how long they've worked for whatever institution. But in this case, it's a different story. And what I would do is actually I would contact people whom I know who are venture capitalists or in the whole section. And I would ask them for contacts who could help me any further, because I'm only interested in people in talking to people who really deal with the informational research process, right? So, that is nothing you could research online. You need to know. And you can then either start finding out start-ups, which have a huge information, who needed a lot of information to be successful in their start-up. But that is a, I think, very tiring way. So, I'm going forward by asking people who are, who have either set up start-ups themselves, or venture capitalists or in a certain position to know a lot of start-ups by financing them by working in that area. And therefore, so it's kind of personal context I'm using of people whom I know and who are very much into that topic and asking them for interview partners. 

investigator: Okay. So, you do not use scientific digital libraries or anything like that. 

flowergirl: As already mentioned for this very specific question, you can't. 

investigator: Okay. 

flowergirl: If you have other research, if I have other research questions I would definitely do so, right? And then I would, I dunno, find looking ABI Inform if there are specific authors, for specific topic or so, but as explained this topic, you won't be able to find, and that's why I gave you that explanation and that answer. 

investigator: Okay. And now that you've have candidates to interview with, or have had interviews with them, how do you decide on who's an expert? What's the what are the criteria use to define your two experts? 

flowergirl: Yes. Good question. I have thought about it, because they have to be people that... this can't only be people who are setting up small companies or start-ups, yeah. I have to find the people who are involved in the information research process and by having these people, I know these are the right, but you know, I need to find out by talking to them. 

investigator: Okay. So, you went to the interviews and then decide out of the interviews you did who are the experts? 

flowergirl: Yes. 

investigator: Okay. 

flowergirl: No, I think they are all experts already, but then I would try to analyze the answers and try to systematically try and find and analyze their answers. But this is a very specific question, you know, so this does not mean that I would always proceed in this way. 

investigator: Okay. 

flowergirl: It's just with this question. 

investigator: Hmm. Yes. 

flowergirl: That's important because I would always try to adapt in corresponding to my question. 

investigator: OK. 

flowergirl: So it's not an "I would always start with this". This is such a special and specific subject and normally I wouldn't do that this way, but for this specific question, I can only do it that way. 

investigator: Okay. No, that's perfect. Do you have anything else to add to how you solve this task or should we continue to the next one? 

flowergirl: I think I've talked a lot enough.


### TASK 2 ###


investigator: Thank you. Okay, then you can go to the next page, and you should see task two. Consider the following task: find relevant papers from a topic of your liking, which appeared after 2017. Example topics could be "paper recommendation" or "author disambiguation". But should be from a broader area of computer and information sciences. So, you can choose the same topic as before. So, "startup and information research", or you can choose another one. 


##### TASK 2.1 #####


My first question is what is your chosen topic? 

flowergirl: Am I allowed... because am I still allowed to use the same? 

investigator: Of course. Yeah. 

flowergirl: Right. Because it's information science, but it's business information science. That's okay? 

investigator: Yeah, if it's...

flowergirl: Okay. I just want to ask.

investigator: Yeah. It's information science. I hope we have the data in our database, but you will find out. So, I think there is data on that. So, you could still... 

flowergirl: ...stick with the subject?

investigator: Yes. "Start-up and information research". Yeah. 

flowergirl: Yes, okay. 


##### TASK 2.2 #####
##### TASK 2.3 #####


investigator: So, we can skip question two of your familiarity with it and go directly to question three. How would you define relevancy?

flowergirl: What do you mean? With my, when I do my searches?

investigator: Yes.

flowergirl: And then...

investigator: For this task "find relevant papers from a topic of your liking". So how would you define relevant papers? How would you define relevant?

flowergirl: By looking to the abstracts and finding out if that goes into the right direction.

investigator: So, something like topical fit?

flowergirl: Pardon me. 

investigator: So, something like the topical fit for your current objective?

flowergirl: Yes. By looking at the right keywords, at the right abstract or the headline, yeah. 

investigator: Okay. Nice. Do you want to add anything else to this or should we continue with the next question?

flowergirl: I think it depends very much how much, you know, and how much you are familiar about the topic. How easy it is to define relevancy. If I'm at the beginning of a search and have no clue about something. I think you might define relevancy, or defining relevancy is far more difficult for... instead of having somebody being very knowledgeable about a certain subject. And then it's far more easy to define if some information's relevant or not. So, it depends very much on the knowhow you have already. 

investigator: Yes. Okay. Should we then continue with the next question? 

flowergirl: Yes, please. 


##### TASK 2.4 #####


investigator: Okay. So how would you solve the task? How would you find relevant papers on the topic of start-up and information research which have appeared after 2017? 

flowergirl: Right. What I would do, I would go to ABI inform and do a search because I know that they are... that it's a very academic database you can use with very up to date and academic papers. And there, I would try and start finding something. It's also very international, so I can be sure that the geography I use is quite broad. And I mean that is first question I already told you that there are certain libraries I think are... they offer very good information and not only information and data, but also offer services to people who wanna set up entrepreneurship. And I would want to talk to them and also use their library sources that they offer, and also talk to these people who do help. So, they would know what kind of information these entrepreneurs use. So that's threefold or even fourfold strategy. 

investigator: Okay. And out of these possible papers you are getting, or of these hints that these Entrepreneurs are giving you, how would you then continue? Or would this be your relevant papers? Would you ask them for papers, or would you ask them...? 

flowergirl: No, I would ask them for I mean, for their personal opinion, how, what they do, because I wanna set up and there is not that many information so far about this. But I would try and retrieve this information. I would then analyze what the interview partners have said, and then come up with my own conclusions and my own. And from that, I would start setting up this information manual. 

investigator: Okay. 

flowergirl: So, you know, you asked me about a very specific subject and giving you an answer to that very specific subject that does not mean that for a different Question I would definitely have a different strategy. I just want to mention that because that's important. 

investigator: Yes, of course. 

flowergirl: Okay. 

investigator: It's just about this one task. 

flowergirl: Okay. Thank you. 

investigator: Okay. Yes. Yeah. Anything more you want to add, maybe how you Know, the keywords that you use in the IBM inform search or something, or a...

flowergirl: It's not IBM it's ABI inform.

investigator: Oh, okay. 

flowergirl: Right. 

investigator: Yeah, maybe if you refine the keywords...

flowergirl: You know, that is true. I do. Given the keyword, I would try and find the... this ABI inform database. It's very good because it has a proper thesaurus. And I would use it and finding synonyms, which I would then also use. And if I did find a proper, I did get a proper result, I would also have a look what kind of keywords have this article has used and would then try to get, you know, and use them also if I haven't done. So, it's also different strategies, but I think I would always go for a database which shows that it has indexed its information quite precisely. And not by, you know, and by content and not by how often someone has used this information. 

investigator: Okay. So, do you wanna give an example which databases you would use or are those the ones that you mentioned amount? 

flowergirl: I mentioned and many more because, you know, I'm an expert on business information resources, and therefore I could list 20 or 30. But I think I've done, I've given you some information on that. 

investigator: Okay. Nice. Do you wanna add anything else to this or does this describe your process? 

flowergirl: No, I want to thank you. 


### Thank you ###


investigator: Okay. And yes, I will stop the recording.

